FAQs

Frequently Askeda Final FAQ Content for OutsetLights Question

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Yes! We offer pan-India shipping with trusted courier partners to ensure safe and timely delivery of your lighting products.

Our lanterns charge automatically in sunlight during the day using built-in solar panels. On a full charge, they provide up to 8–10 hours of continuous glow at night.

Yes! All OutsetLights lanterns are designed to be weather-resistant and can withstand light rain and outdoor conditions. They’re perfect for patios, gardens, balconies, and more.

Absolutely. We offer custom orders for events, restaurants, gifts, or bulk requirements. Just click the Custom Request button and share your vision!

We support all major options including credit/debit cards, UPI, PayPal, and secure payment gateways — all protected by SSL encryption.

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Simply browse our collection, choose your favorite lantern, click “Add to Cart”, and proceed to checkout. No login required!

Yes! We accept orders through WhatsApp and Instagram as well. Just share the product code and quantity, and we’ll guide you through the payment.

Orders are typically processed within 24–48 hours. You’ll receive an email and SMS confirmation with tracking details once your order is shipped.

Absolutely. We offer custom design and bulk quantity options for events, gifts, and commercial spaces. Use the “Custom Request” button or contact us directly.

Yes, we ship internationally. Delivery timelines and charges vary based on location. Contact us for a shipping quote before placing your order.

We accept credit/debit cards, UPI, PayPal, Net Banking, and Cash on Delivery (COD) in select areas. All payments are processed securely through encrypted gateways.

Absolutely. Our website uses SSL encryption and trusted payment providers to keep your data 100% secure. We never store your card details.

Yes, Cash on Delivery (COD) is available on eligible orders within India. However, for custom or bulk orders, advance payment is required.

Currently, we do not offer EMI directly. However, you can use credit cards that support EMI at checkout, depending on your bank.

Don’t worry! Just contact us via WhatsApp or email, and our support team will assist you in re-attempting the payment or completing the order manually.

Getting Started

Quick & easy ordering with doorstep delivery — no account needed.

Security Options

Your data is 100% protected with SSL encryption & safe checkout.

Payment Gateway

Pay securely via Card, UPI, or PayPal — all transactions are encrypted.

Privacy Policy

We never share your data. Your privacy and trust are our priority.